EdenPURE Heaters: Yet another expensive space heater

OMG, It's Bob Vila!

OMG, It's Bob Vila!

I was finishing up November's Popular Science magazine last week and I was at the point where I started getting to the bad advertisements at the end of the magazine.  And much to my surprise, I see yet another expensive space heater advertisement that claims to reduce your energy bills by 50%.  This was a different ad than the Sunheat heater; however it is basically the same product with one major difference:  Bob Vila endorses it!  Woo hoo!!!

This heater is called EdenPURE, and it honestly looks like the same device.  From a forum on the topic comparing EdenPURE and Sunheat a person says:

If you look at Sun Heat and EdenPure, their offers are nearly identical. From what I understand from a local dealer for Sun Heat, EdenPure is a spin-off of theirs, made by a guy who used to work for Sun Heat! Prices are very similar also. EdenPure has a plastic casing. Sun Heat is wood and both have Honeywell thermostats.

And yet the best review of EdenPURE and other expensive space heaters (like Sunheat) comes from one of hte most trusted resources out there: Consumer Reports.  From the Consumer Reports review of the EdenPURE heater:

The unit was the second-lowest-scoring space heater we tested, earning only a 24 out on our 100-point scale. According to the folks in our Tech department who tested space heaters, the EdenPure provided lackluster temperature control and was not particularly easy to use, What's more, it was pricey and lacked an overheat-protection feature (key for safety). The GEN3 models do have this important safety feature, according to BioTech Research.

If you're in the market for a new space heater, be dubious about any heater whose manufacturer claims the appliance will slash your heating bills. Here's why:

For every degree that you lower your home thermostat in the winter, you'll save about 3 percent on heating costs. So the only way to really save with a space heater would be to use the unit in the room you're in and turn down the thermostat elsewhere in the house so that your main heating system would not operate. To save 50 percent on your heating bill, you'd have to lower the home thermostat about 17°F. Also, based on national average fuel prices, using an electric space costs more than twice as much to operate as a natural-gas-fueled central-heating system.

Here's an article from ripoffreport written by someone who used to work at the company that makes Edenpure.  I believe it because they aren't trying to sell anything, just give advice.  I wouldnt put too much stock in the warehouse workers though, I'm sure a lot of companies have those problems.

Some of the more common complaints I've read about the Edenpure heater:

  • Quartz bulb burns out
  • Too expensive (about $300) for a space heater you can buy at Wal-Mart for 1/10th the price
  • Doesn't put out enough heat
  • Raises electricity bills

But hey, at least it wont catch your house on fire.

Bottom Line:

The reason they say it will cut your heating bill by 50% is that you are changing from central heat, to a space heater.  This means that you have to move the heater around to each room you are in to stay comfortable.  It's a change in strategy, not a new amazing product.  I'm going to take our a lame ad in Popular Science with the slogan:

SLASH your Energy Bills FOREVER!!!

Do you know what I'll be selling?  A Snuggie.

Snuggie: Slashes heating bills!

Snuggie: Slashes heating bills!

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My family has owned several of these units. We have had a couple that have died within 2 years but we have a 3 year old 3rd generation still plugging away. While I am unsure about the efficiency and safety mechanics The heaters work well for us as a supplement to our wood stove for primary heat [lower level of the house no HVAC]. They also offer a more diffused heat than many other space heaters; that is a plus to prevent hot spots [metal on the heaters that can be touched, and furniture ect]. As with all newer technologies it may go by the way side, I recommend using wisdom when buying ANY consumer product if you are foolish enough to think there is a magical product that will save you tons of money a year, costs nothing and you don't have to think then you are a scam artist dream.
Thanks Suzanne!'ve just answered my question to Mel&Randy... it is one thing to claim x% off from heating cost when all they are suggesting is that you turn down/off your central heating unit... but it is another thing to state that the product itself has such advanced technology that it uses less electricity than the average space heater... too bad not even Consumer Report addresses this important issue!
My electric bill has gone sky high while my Kilowatt charge is 6.84 cents!! Just got my bill and it has gone from $50/month to $95.95 to $128.43!!! I have a new EdenPURE heater running in my den-because the room is not insulated well- and I keep my thermostat no higher than 65 degrees. I am going to shut the doors and turn that piece of junk off and see what happens now!!
We bought 2 Gen4 heaters and have no complaints, heats our home fine, our Uncle bought one when they came out, he lives on a farm and heated his home fine, and we were very impressed so we then decided to buy ours. We even use it in our 5th wheel camper and works great there too. It does the great job as they advertise it does and I plan on buying one for my husbands shop. Well you know how it goes for some, to each his own. We're happy customers, I hope others are too. I have small children around at times and am happy with the safety features. I have used other brands before and children had gotten near them and close to getting burned if I hadnt watched them around it. But with the Gen4 I dont have to worry about them walking buy the Gen4 it sure is safe. Thanks Gen4
Hi! I understand about the slow heat and the cool touch (most problems I've read about is gen3/US 100); yet, I am also concerned about the cost ($ 400.00) vs. the claim of excellent energy saver... have you tracked your electric bill (have the eden products consumption been mininal as they claim or has your electrical usage experience an extreme increase)? Thanks!
Six weeks after ordering this product, I still had not received it. I called, only to be told someone would get back to me. My emails went unanswered. Finally I gave up and canceled the order. Five hour later I received email saying the heater had just been shipped. The reference number they supplied for the shipping company showed the heater was not picked up until the afternoon of the following day. After just 3 weeks of using the heater, it stopped producing heat. Thinking it was still under warranty, I called to find out how to return it. I was told the unit was no longer under warranty. From what I was told, they considered the warranty to begin the day you order/purchase the heater, not from the day they ship it, or when you receive it. They didn't seem to care that it was their fault it wasn't shipped immediately, so I'm stuck with a heater that blows cold air. Maybe I can use it this summer as an air conditioner.
Did you purchase this right from the manufacture or another website? Im looking at buying one of these, but have seen some complaints about customer service but no one states where they bought it from.. Thanks
I have an Eden Pure and I love it. It heats our whole living room and kitchen area, though it takes some time(1 hour) to get there. We have had it for three years and it is great. We keep our heat at 60 all winter. Without it on it's pretty chilly. The cat sits on it and it is safe. It doesn't tip over, it has wheels, a temp setting, and even a remote control. We have tripped over it a hundred times, that is my only complaint. It was expensive, but it has worked longer then almost all the others we have tried. As far as out bills, they are not outrageous as they once were, but I have not sat down to figure it all out as the gas and electric is on one bill. It also had a three year warranty. My dad got one too and has the same experience as I. So, that's my two bits. Too bad that all your experiences have been bad.
I feel they may decrease gas, propane or oil consumption, but drawing 1500 watts is like running a blow dryer on high. My particular system is forced hot air, so I'm running electricity no matter what. Accurate digital temperature controls and thermostats are needed on a unit, and from reviews and comparisons I've read , the EdenPure doesn't have them. There's no magic heating system, there are cons to wood and pellets, oil, gas and propane. Research before you buy.
I just returned the Edenpure. Tripled my elect. consumption, (Checked it every 24 hrs., religiously)!! No heat, no help. Now will see how much they refund and how much of a hassle I get!! If I passed gas, it would be warmer!!! Will report back on how it goes~~~


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